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Collections Agent

Full-Time

Fixed & Rotating Shift Patterns available

Stoke on Trent

1 year ago

Up to £16000.00 per annum

Reference: Collections

Due to recent growth and business expansion we are looking for enthusiastic, driven and motivated individuals to join our Client in the Stoke-on-Trent area.

If you’re passionate about providing fantastic customer service and enjoy investigating and problem solving then we want to hear from you!  We understand that every customer is different and will have different circumstances, so by listening, understanding and analysing their situation the Collections Agents help our customers to find the best solution for their situation. working on behalf of some of the largest blue chip companies in the UK including, British Gas, United Utilities, Severn Trent, Virgin Media, HM Revenue and Customs and the DVLA.  As a Collections Agent you will be able to provide an excellent standard of customer service to customers, quickly building rapport and supporting them to find the right solution for their circumstances.

Salary & Benefits ·Competitive salary scheme starting at £16,000 and progressing to £18,000 ·Incentive scheme ·Up to 25 days holiday (plus Bank Holidays) ·Pension Scheme ·Onsite parking ·Employee awards & events ·Dress down Fridays Hours Hours are attractive with no Sundays and no bank holidays! Business opening hours are between 8:00am – 19:00pm Monday to Friday, 8:30am – 13:00pm Saturdays. There are both fixed and rotating shift patterns available

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